Accessibility of the application

The body making the statement "Réiser Gemeng" is committed to making its mobile applications accessible, in accordance with the law of 28 May 2019 on the accessibility of websites and mobile applications of public sector bodies. This accessibility statement applies to:

• iOS application of Roeser
• Android application of Roeser

What is digital accessibility?

Everyone should be able to easily use and consult the information on a website or an app, in particular people with disabilities and/or using assistive software or specialised equipment (blind, partially sighted or otherwise disabled people).

Compliance status

These websites are partially compliant with the European Standard EN 301 549 and the Mobile App Accessibility Assessment Framework (RAAM) version 1.1, due to the reasons listed below.

Non-accessible content

The content listed below is non-accessible for the following reason(s):

Non-conformities

• Some hidden content has to be skipped before reaching navigation.
• It is possible to reach content behind the open navigation.
• It is not possible to close the menu with the "escape"-key.
• Navigation has to be done with "arrow"-keys instead of "tab"-key
• Some information is displayed on narrow screens as a tab list that cannot be navigated properly.

• No initial focus is defined on screen load, causing screen readers to start reading content automatically instead of from a meaningful focus target.
• Talkback on Android does not recognize headers in some content.

Feeds offer a button to manually load more entries. When using this button, focus is not placed on newly added elements.

Disproportionate burden

• Not all graphics in image-form have a proper description.
• Not all documents available in the application comply with the EN 301 549 V2.1.2 standard. We will endeavor to provide you with information on an accessible alternative upon request.
• Most of the published videos are not subtitled (or have subtitles embedded in the image) due to resource constraints.
• Most of the published videos do not contain audio descriptions due to resource constraints.
• Language changes are not reported for certain French, German, or Luxembourgish terms, depending on the content context.

Content not within the scope of the law of 28 May 2019

The interactive map is exempt. The same information can be found beneath the map in textual form.

Accessibility features

• An automatic adjustment of the contrast based on the device settings and adjustable via a button in the app itself.
  
  How to use:
  • Open the menu by clicking the burger icon on top left.
  • Select “Settings”.
  • Select “Contrast”. (third option).
  • This opens a dialog with the following options:
    
    • Use device setting - The app follows your system contrast preference.
    • Less contrast - Default colors.
    • More contrast - Colors with enhanced contrast.
  • Select one of the contrast options.
  • Tap “Confirm” to apply the change.
  • The change takes effect immediately. No app restart is required.
  
  
• Possibility to use a dyslexia-friendly font. (Not compatible with enlarged text on iOS)
  
  How to use:
  • Open the menu by clicking the burger icon on top left.
  • Select “Settings”.
  • Enable “Use dyslexia-friendly font” (last option).
  • Toggle the checkbox to activate/deactivate the font.
  • The change takes effect immediately. No app restart is required.
  
  

Preparation of this accessibility statement

This statement was prepared on 19 January 2026. The declarations contained in this statement are accurate and based on an actual evaluation of this website compliance with the requirements defined in RAAM 1.1, such as an assessment carried out by a third-party: EducDesign s.a..

Feedback and contact information

If you notice a lack of accessibility, send us an email to : describe your problem and specify the page on which it occurred. We commit to replying to you within 1 month. Within reasonable limits, the correction of the accessibility issue will preferably be carried out online such as to remedy the problem in a sustainable way. Should this not be possible, the information you requested can be made available to you in an accessible format of your choice:

• in writing in a document or email;
• orally in an interview or by phone.

Enforcement procedure

Should the reply be unsatisfactory, you also have the possibility of informing the Information and Press Service, the body responsible for supervising accessibility, via its online complaint form or the Ombudsperson, the mediator of the Grand Duchy of Luxembourg.

This statement is based on the model set out in the Implementing Decision (EU) 2018/1523. This model is owned by the European Union and licensed under a Creative Commons Attribution 4.0 International license

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